Why is my connection taking so long to complete its initial sync?

The main reason that initial syncs take a long time is because the connection has a large amount of historical data (think hundreds of thousands of invoices or transactions). Rutter may be limited in syncing pace due to factors such as rate limits or pagination restrictions. However, you may be able to speed up initial syncs by setting up a custom data sync configuration 📄 How do I set up and optimize my data sync configuration?

If you are still experiencing issues or believe that your connection is taking too long, please reach out to Rutter support 📄 How do I contact Rutter Support and what are your SLAs?