What happens if an end user tries to connect to a platform multiple times with the same account?
Last updated: March 19, 2025
Rutter has built in deduplication logic for platforms to ensure that duplicate connections cannot be made. Rutter dedupes based on unique identifiers per platform, such as organization or store ids. While some platforms may dedupe across multiple dimensions, the primary deduping dimension is mapped to the store_unique_id field in the response of the Get connection endpoint.