How do I turn off the ability to create connections for a specific platform?

Last updated: March 18, 2025

Steps

  1. Go to the Platforms page on the Rutter Dashboard

  2. Locate the platform(s) you want to disable

  3. Switch the toggle off

  4. Remove usage of the platform name wherever you parameterize the Rutter Link flow:

    1. Passing in the platform value if you use our JavaScript or React libraries

    2. As part of a connection creation url (e.g. https://link.rutterapi.com/connection/<id>?platform=<platform_name>)

Considerations

  1. Disabling a platform in the dashboard does not disable or delete existing connections for that platform

  2. If you don't follow step 4 (removing usage of the platform name wherever you parameterize the Rutter Link flow), end users may still be able to see the platform as an option when going through Rutter Link.